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This past spring in speaking with a neighbor, she advised me if I ever needed physical therapy to go to Westlake Physical Therapy, that I wouldn't be disappointed. Well, the need came up in July. In addition to other health issues, I was having a great deal of pain in both shoulders to the point where I would cry out in pain every time I lifted my arms. It was a struggle to put on a blouse. In desperation I decided to follow her advice and I'm so glad I did. From the very first visit Bernie and his team have been wonderful. They make each person feel like they really care, that it isn't just a job. With each visit my shoulders have felt better and better where now I can even concentrate on my other issues. In the past I had gone to another facility mainly because I felt I had to. I come here not only because I need to but because I want to. I feel this makes a huge difference in the attitude and effort I make towards my own well being. My only regret is that I didn't come here years ago.
Upon entering Westlake Physical Therapy I was very impressed. First I noticed the comfortable waiting area of which I rarely needed to use. Second the quality and the cleanliness of the facility was well above par. All of the equipment seemed to be of the highest quality with a wide variety and all being clean and well maintained. The restrooms were roomy and always clean also well-appointed form the scales, to the hand lotion, right down to the highest quality paper towels I have ever used. Even at the water cooler there were insulated cups. The view of our Conejo Valley from the seemingly endless windows really helped to distract me in almost a meditative state to manage the pain involved with my rehabilitation. On to the staff, Ursula was my first contact. She was inviting and very friendly even though I was not I my best emotional state. From the knowledge of the human anatomy and effort Bernie and Michelle put forth with the seemingly tireless staff of assistants. Each day a friendly "Hello Patrick, how are you feeling today" every day, to at the end of my session, asking if I needed to set an appointment. I truly felt that I was in the right place to heal. I felt like I was just a part of an overall effort to make the best of my bad situation from hobbling in using a walker to 6 months later, taking the stairs coming and going just because I could. I thank you all for your hospitality and all you have done for me.
I just wanted to thank you for all you and your team did to help me feel better and get back on track with regular physical therapy that I have learned do at home. I found Everyone I had contact with at Westlake physical therapy to be very professional, caring, fun & upbeat.
Drs. Donna & Graydon Causey
My wife and I have used Westlake Physical Therapy, numerous times over a 12 year period, for a variety of physical difficulties. We can say without reservation, that this group of physical therapists is the most well trained and professional group of therapists we have worked with either directly or indirectly. They have efficiently assisted us in both minor, recovery, and surgery-threatening issues. Without exception, they were able to accurately diagnose and treat our various physical concerns and in several cases help us avoid surgeries. We would recommend these very talented professionals to anyone with physical difficulties.